Privacy Policy

PRIVACY POLICY

Scents Pakistan is committed to protecting your privacy. This Privacy Policy, together with our Cookies Policy, explains how we handle Personally Identifiable Information collected from our website. This information, which can identify, contact, or locate an individual, is managed strictly in accordance with our policies.

COLLECTION OF PERSONAL INFORMATION

We collect personal information when you place an order and interact with our services. This may include your:

Name
Email address
Mailing address
Phone number
Payment details

This information is collected to provide you with a better shopping experience.

USE OF YOUR INFORMATION

Personalize your shopping experience
Improve our website and services
Respond quickly to customer service requests
Administer promotions, surveys, or offers
Process transactions efficiently
Request ratings and reviews
Provide order updates and follow up on inquiries (via WhatsApp, email, or phone)

PROTECTION OF YOUR INFORMATION

Our website is protected against vulnerabilities with regular security checks. Personal information is stored securely and accessible only by authorized personnel who are bound to maintain confidentiality. All sensitive/payment data is encrypted using SSL technology. Payments are processed via secure gateway providers and are not stored on our servers.

COOKIES

We use cookies to enhance your experience, remember shopping cart items, and understand your preferences. You can manage cookie settings through your browser, though disabling cookies may limit certain site functions.

DISCLOSURE OF INFORMATION

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. We also do not include or promote third-party products or services on our website.

ACCESSING AND UPDATING YOUR INFORMATION

You may review and update your personal information anytime by logging into your account. Any changes to our Privacy Policy will be updated on this page.

COMMUNICATION PREFERENCES

Send order confirmations, updates, and delivery details
Respond to your inquiries
Share product or promotional information (with clear opt-out options)

We respect your privacy and avoid spam or misleading communications.

CONTACTING US

Scents Pakistan
Email: sales@scentspk.com
Phone: +92 333 6131954